Resume
Kristopher Moore
kristomo@gmail.com
Education
Washington State University
Bachelor of Arts, May 2011 (Anticipated)
- Major: Digital Technology and Culture (GPA 3.90)
- Study Concentration: Culture and Technology
Skills
- Strong written communication skills
- Good teamwork skills
- Ability to work under pressure and deadlines
- Skilled with MS Office and Adobe tools
- (X)HTML, HTML5 and CSS3 knowledge
Work Experience
Acting Techology Specialist Team Lead
Amazon.com
February 2008 to October 2008
- Tracked team member metrics and sent result reports to site management team.
- Created and edited interal support materails and customer communications regarding non-standard delicate situations.
- Composed internal documents for domestic and international teams to assist with resolution of troublesome or new customer issues.
Technology Specialist
Amazon.com
June 2006 to February 2008
- Updated help documentation included with video downloading software to reflect significant changes in new version.
- Led team that temporarily provided support to high-profile customers that requested information early in Kindle launch.
- Provided support for several high-profile products before, during, and after public launch (Amazon Video on Demand (aka Unbox), Amazon MP3, Amazon Kindle).
Communications Intern
Mission Support Alliance (MSA)
January 2011 to Present
- Created articles for monthly internal newsletter.
- Provided design input for external website revisions.
- Contributed to documents for distribution to external organizations.
Additional Experience
Contributing Prose Editor
The Element Liberal Arts Journal
October 2010 to Present
- Provided feedback and suggestions regarding changes and acceptance of works submitted for publication in student-run journal.
Interests
- Writing
- Web technologies
- Emerging technologies
- International travel
- World history
- Video games
